Website Usage Policy

1. Introduction and Acceptance

Welcome to bookaride.co.nz and bookaridenz.com (collectively, "the Website"). This Website is owned and operated by Book A Ride NZ ("we", "us", "our"). By accessing, browsing, or using this Website, you ("user", "you", "your") agree to comply with and be bound by this Website Usage Policy and all applicable laws and regulations.

If you do not agree with any part of this policy, you must immediately cease using the Website. Your continued use of the Website following the posting of changes to this policy will constitute your acceptance of those changes.

2. License to Use Website

2.1 Grant of License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes in accordance with this policy. This license does not include any right to: download or copy content (except as necessary for normal web browsing), modify or create derivative works, use content for commercial purposes, remove copyright or proprietary notices, or transfer the license to another person.

2.2 Restrictions

You agree not to:

• Use the Website in any way that violates New Zealand or international law
• Access data not intended for you or log into servers you are not authorized to access
• Attempt to probe, scan, or test the vulnerability of the Website or breach security measures
• Interfere with service to any user, host, or network (e.g., DDoS attacks)
• Use automated systems (bots, scrapers, crawlers) without express written permission
• Forge headers or manipulate identifiers to disguise origin of content
• Impersonate any person or entity or misrepresent affiliation with any entity

3. User Accounts and Security

3.1 Account Creation

Certain features of the Website may require you to create an account. When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials. You may not use another user's account without permission.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of this policy, fraudulent activity, or abuse of services. You may close your account at any time by contacting us.

4. Acceptable Use Policy

4.1 Prohibited Activities

You agree not to use the Website to:

• Harass, abuse, threaten, or intimidate any person
• Post or transmit unlawful, fraudulent, defamatory, obscene, or offensive content
• Violate intellectual property rights of any party
• Transmit viruses, malware, or other malicious code
• Collect personal information about other users without consent
• Engage in any form of spam, unsolicited advertising, or commercial solicitation
• Manipulate prices, interfere with bookings, or disrupt the Website's functionality
• Create fake bookings or provide false information
• Attempt to gain unauthorized access to any systems or networks
• Use the Website for any illegal purpose or to facilitate illegal activities

4.2 Content Standards

Any content you post or transmit through the Website (including reviews, comments, or communications) must:

• Be accurate and truthful
• Not violate any laws or regulations
• Not infringe on any third-party rights
• Not contain offensive, discriminatory, or inappropriate material
• Be relevant and appropriate to the context

5. Intellectual Property Rights

5.1 Website Content

All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and design, is the property of Book A Ride NZ or its content suppliers and is protected by New Zealand and international copyright, trademark, and other intellectual property laws.

5.2 Trademarks

"Book A Ride NZ", our logo, and other marks indicated on the Website are trademarks of Book A Ride NZ. You may not use our trademarks without our prior written consent. All other trademarks not owned by us that appear on the Website are the property of their respective owners.

5.3 User-Generated Content

By submitting content to the Website (including reviews, feedback, or comments), you grant us a worldwide, perpetual, irrevocable, royalty-free, non-exclusive license to use, reproduce, modify, publish, translate, distribute, and display such content in any media. You represent and warrant that you own or have the necessary rights to grant this license.

6. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into this Website Usage Policy by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the Website, you consent to our data practices as described in the Privacy Policy.

7. Third-Party Links and Services

7.1 External Links

The Website may contain links to third-party websites or services. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.

7.2 Third-Party Services

The Website uses third-party services including payment processors (Stripe), mapping services (Google Maps), and our email provider. Your use of these services is subject to their respective terms and conditions and privacy policies.

8. Disclaimers and Limitations of Liability

8.1 Website "As Is"

The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. We do not warrant that the Website will be uninterrupted, secure, or error-free.

8.2 Accuracy of Information

While we strive to provide accurate and up-to-date information, we make no representations or warranties about the accuracy, completeness, or reliability of any content on the Website. Information may contain technical inaccuracies or typographical errors. Pricing, availability, and service details are subject to change without notice.

8.3 Limitation of Liability

To the maximum extent permitted by law, Book A Ride NZ and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Website
• Any conduct or content of any third party on the Website
• Unauthorized access, use, or alteration of your content
• Any interruption or cessation of transmission to or from the Website
• Bugs, viruses, trojan horses, or the like that may be transmitted through the Website

In no event shall our aggregate liability exceed the amount paid by you, if any, for accessing the Website in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Book A Ride NZ and its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from:

• Your violation of this Website Usage Policy
• Your violation of any rights of another party
• Your use of the Website
• Any content you post or transmit through the Website

10. Cookies and Tracking Technologies

The Website uses cookies, web beacons, and other tracking technologies to enhance user experience, analyze site usage, and assist in our marketing efforts. By using the Website, you consent to our use of cookies as described in our Privacy Policy. You can control cookie settings through your browser, but disabling cookies may limit Website functionality.

11. Mobile Access

The Website is accessible via mobile devices. Additional terms may apply to mobile access, including data charges from your mobile carrier. We are not responsible for any such charges. Mobile access may have different features or limitations compared to desktop access.

12. Age Restrictions

The Website is intended for users aged 18 and over. If you are under 18, you may use the Website only with the involvement and consent of a parent or guardian. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

13. Geographic Restrictions

The Website is intended primarily for users located in New Zealand. We make no representation that the Website or its content is appropriate or available for use in other locations. If you access the Website from outside New Zealand, you do so at your own risk and are responsible for compliance with local laws.

14. Modifications to Website and Policy

14.1 Website Changes

We reserve the right to modify, suspend, or discontinue any aspect of the Website at any time without notice or liability. We may also impose limits on certain features or restrict access to parts or all of the Website without notice.

14.2 Policy Updates

We may revise this Website Usage Policy at any time by updating this page. You should check this page periodically for changes. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes. The "Last Updated" date at the top indicates when this policy was last revised.

15. Governing Law and Jurisdiction

This Website Usage Policy and your use of the Website are governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Auckland, New Zealand for the resolution of any disputes.

16. Reporting Violations

If you become aware of any violation of this Website Usage Policy or any misuse of the Website, please report it immediately to info@bookaride.co.nz. We investigate all reported violations and take appropriate action, which may include account suspension, termination, and reporting to law enforcement authorities.

17. Severability and Waiver

If any provision of this policy is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. Our failure to enforce any right or provision of this policy shall not constitute a waiver of such right or provision.

18. Entire Agreement

This Website Usage Policy, together with our Privacy Policy and Terms and Conditions of Travel, constitutes the entire agreement between you and Book A Ride NZ regarding your use of the Website and supersedes all prior agreements and understandings.

19. Contact Information

For questions, concerns, or reports regarding this Website Usage Policy or the Website, please contact us: